Refund policy
Return and refund policy
Your satisfaction means a great deal to us, and we truly appreciate you choosing to support our small business.
Please take a moment to inspect your order upon delivery. If you receive the wrong item or your order arrives with an issue, contact us within 3 days of delivery, and we'll be happy to work with you to make it right.
Because each item is carefully handmade with love, we are unable to accept returns or exchanges at this time. However, if we made a mistake with your order, we'll gladly provide a solution, such as sending a replacement, offering store credit, or including a complimentary gift with your next purchase, depending on the situation.
When reaching out, please include your order number along with a photo of the item you received so we can assist you as quickly as possible.
Thank you for supporting our handmade business. Every order means the world to us, and we're grateful to have you as part of our community. We look forward to creating something special for you again soon!